Housing Services

Having a safe home is one of the most important parts of successful recovery. The Connection is a housing first provider, which means we believe that housing must be prioritized for recovery to begin. We have a range of opportunities to assist with housing that include homeless outreach and engagement, emergency shelter, rapid re-housing, and permanent supportive housing. Case Management services are provided throughout the housing process and are available on a long-term basis. We believe on-going supportive services are essential to long-term housing success.
Open Access
Outreach and Engagement
An man with a plaid shirt and cap on reaches forward to shake a hand

Outreach and Engagement

Providing street outreach and case management to the homeless population. The program goal is to connect clients to community resources to access stable housing and healthcare.

Erin RussellProgram Manager

New Haven

Referral Needed
Emergency Shelter
A woman smiles wide at someone she is speaking with.

Eddy Shelter

The Eddy Shelter provides emergency shelter and rapid re-housing support to homeless adults while identifying and planning for long-term housing.

Referrals are received through 211.

Stacy HookerProgram Manager

Middletown

Referral Needed
Permanent Supportive Housing
A woman sits in a large window and drinks some tea

Groton Pilots

Providing individualized case management and life skill building services for adults with histories of chronic homelessness and mental health and/or substance use disorders. The program's goal is to help people maintain their housing and improve their day-to-day functioning.

Christina JacksonProgram Director

Groton

A woman and child look with serious faces out a window

Jefferson Commons

Providing individualized case management and life skill building services for adults with histories of chronic homelessness and mental health and/or substance use disorders. The program's goal is to help people maintain their housing and improve their day-to-day functioning.

Christina JacksonProgram Director

New London

A black man closes his eyes and faces the sky into the sun light

Middletown Pilots

Providing individualized case management and life skill building services for adults with histories of chronic homelessness and mental health and/or substance use disorders. The program's goal is to help people maintain their housing and improve their day-to-day functioning.

Christina JacksonProgram Director

Middletown, Old Saybrook

An older woman lays across a couch with headphones on and watches her computer

Milestone Program

Providing on-site voluntary and individualized case management services to formerly homeless adults with disabilities, who are 55 and older and permanently reside in subsidized housing.

Referrals are received through 211.

Sadea Hoff-Tarpeh

Bridgeport

A woman faces the sun and breathes deeply

Norton Court

Providing case management to adults with mental health and substance use disorders to support independent living in the community.

Amanda RoseProgram Manager

New Haven

A young man gazes out a sun lit window

Ondusky Center

Providing individualized case management and life skill building services for adults with histories of chronic homelessness and mental health and/or substance use disorders. The program's goal is to help people maintain their housing and improve their day-to-day functioning.

Deborah DejarnetteProgram Director

New Haven

A woman using sign language speaks with a counselor

Park West

Providing on-site voluntary and individualized case management and support services to homeless individuals with disabilities and their families. This program is for those who are residing permanently in supportive housing so they can maintain independent living.

Elizabeth HowardProgram Director

Vernon

A woman in a wheel chair shakes hands with another person

Pendleton House

Providing individualized case management and life skill building services for adults with histories of chronic homelessness and mental health and/or substance use disorders. The program's goal is to help people maintain their housing and improve their day-to-day functioning.

Erin RussellProgram Manager

New Haven

A man in an orange cap smiles from his city walkup stoop.

Rapid Rehousing for Emerging Adults

The Rapid Rehousing for Emerging Adults program works with homeless young adults aged 18-24 in the Greater Hartford coordinated access region. The program provides time-limited rental assistance to eligible young adults along with intensive community-based case management services targeted towards housing stabilization and self-sufficiency.

The program does not accept direct referrals and all homeless and unstably-housed young adults aged 18-24 should contact 211 for housing and shelter services.

Monica ProvostProgram Manager

Statewide

A woman sits in a leather chair and speaks with a smile to her patient

Ross Center

Providing individualized case management and life skill building services for adults with histories of chronic homelessness and mental health and/or substance use disorders. The program's goal is to help people maintain their housing and improve their day-to-day functioning.

Deborah DejarnetteProgram Director

New Haven

Saint Mary Place

Providing individualized case management and life skill building services for adults with histories of chronic homelessness and mental health and/or substance use disorders. The program's goal is to help people maintain their housing and improve their day-to-day functioning.

Christina JacksonProgram Director

New London

A young man in an apron cooks food over a stove

Start Program for Young Adults

Providing supportive housing, individualized treatment services, and life-skills education to young adults who are homeless or at risk of becoming homeless in order to obtain/ sustain education and employment so they can be financially self-sufficient when they are discharged from the program.

All referrals are received through 211.

Rochelle CurrieDirector of Homeless Youth/Young Adult Services

Statewide

A young woman fluffs up her long hair and smiles

Start Program for Young Adults Emergency Housing

Providing short-term supportive housing, individualized case management, and life-skills education to young adults who are homeless or at risk of becoming homeless so they can secure long-term housing, employment, and connections.

All referrals are received through 211.

Rochelle CurrieDirector of Homeless Youth/Young Adult Services

Hartford

A man in a wheelchair laughs with an instructor

Supportive Housing Fairfield-Bridgeport

Providing on-site voluntary and individualized case management and support services to homeless individuals with disabilities and their families. This program is for those who are residing permanently in supportive housing so they can maintain independent living.

Adneris SantiagoProgram Manager

Bridgeport, Fairfield

A man in a classroom smiles while watching his teacher

Supportive Housing Middlesex

Providing in-home individualized case management and life skill building activities for adults with histories of chronic homelessness and mental health and/or substance use disorders. The program's goal is to help people maintain their subsidized housing and improve their day-to-day functioning. This program includes Middlesex PILOTS and Next Steps.

Referrals are received through 211.

Christina JacksonProgram Director

Middlesex/New London Counties

A counselor with red hair speaks to a patient across the room

West Village

Providing individualized case management and life skill building services for adults with histories of chronic homelessness and mental health and/or substance use disorders. The program's goal is to help people maintain their housing and improve their day-to-day functioning.

Deborah DejarnetteProgram Director

New Haven

Referral Needed
Transitional Housing
Two women smile wide as they embrace

Labella Place

Labella Place provides case management to adult men and women with mental health or co-occurring mental health and substance use disorders. The program offers recovery-oriented services to support access to and engagement in community services while working towards plans to obtain long-term stable housing.

Stacy HookerProgram Manager

Middletown

Many colored hands hold each other in a group

Meriden Middlesex Wallingford Young Adult Crisis (MMWYAC)

Providing transitional housing and case management services to support homeless young adults so they can maintain their safety while identifying affordable housing options.

Stacy HookerProgram Manager

Middletown

A father hugs his son at the door of a recovery home

Recovery House

Provides a safe and sober transitional living opportunity and case management services for low-income adults with substance use disorders. All residents attend 12 step recovery meetings and participate in outpatient or intensive outpatient treatment services.

For more information or to make a referral, please contact Carmen Rodriguez.

Carmen RodriguezProgram Manager

New Haven

Frequently Asked Questions

Simply contact our toll-free helpline at (855) 435-7955 and one of our friendly trained staff members will connect you to the services you need.

Can't find what you're looking for?